COVID-19 Update

Tourism Toronto is working closely with the City of Toronto, Provincial and Federal and other industry partners to actively monitor COVID-19 and the impact on our destination and the visitor economy.

The situation is changing hourly and our industry is having to adjust and adapt as the situation and risk factors evolve.

We stand alongside all of our industry colleagues during what we know is a challenging time.

Health and safety is a top priority for all of us – businesses, government and the public. We encourage partners to make informed decisions about their own policies and procedures.

Below are resources you can use to aide that discussion.

COVID-19 Resources:

Toronto Public Health
Government of Ontario
Government of Canada
World Health Organization
Toronto Pearson International Airport
Government of Canada – COVID-19 – Being Prepared
Government of Canada – Risk-informed decision-making for mass gatherings during COVID-19 global outbreak
CDC- Mass Gatherings
Events Industry Council

Travel Advisories:

Government of Canada Travel Advice and Advisories
U.S. Centre for Disease Control and Prevention Travel Advisories
World Health Organization travel advice


Tourism Industry Association of Ontario:
TIAO resource page
Sign up for email updates
Follow and share TIAO’s social feeds

Tourism Industry Association of Canada:
TIAC COVID-19 website
Sign up for email updates
Follow and share TIAC’s social feed

Greater Toronto Hotel Association:
GTHA COVID-19 website
Hotel and lodging advocacy efforts

Hotel Association of Canada:
Resource page

Ontario Restaurant Hotel and Motel Association (ORMA):
Dedicated COVID-19 resource website

Restaurants Canada:
COVID-19 resources for foodservice operators

Resources and webinars

Events Council:
COVID-19 resource page

Government of Canada:
Resources for Businesses
Work-Sharing for employers experiencing a downturn

City of Toronto:
Economic Support and Recovery

The Government of Ontario business support line – 1-888-444-3659

Google Small Business Hub
Google has launched the Google Small Business Hub, aimed to help small businesses navigate through uncertainty. It includes resources for: communicating with customers, communicating with employees, working remotely, and modifying advertising (if necessary).

Business Development Bank of Canada:
Business continuity plan
Support for Entrepreneurs


May 4, 2020
Tourism Toronto and Sussex Strategy Group #2
Governments at all levels continue to introduce new support measures to assist with relief and recovery, providing opportunities for businesses in the tourism and hospitality sector. A discussion on the latest support, including the wage subsidy, rent relief, and specific sectoral measures geared for your business.

View the archived discussion on which support is relevant for your business and how you can access it.
Download Presentation

April 9
Tourism Toronto and Sussex Strategy Group
Now more than ever, our industry is in need of support. With the government response unfolding rapidly, it can be a challenge to decipher what support is pertinent to your business from each level of government and what businesses need to do to access those benefits.

View the archived discussion on which support is relevant for your business and how you can access it.
Download Presentation


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Click below to read the most recent email update.

May 15, 2020
1. TIAO survey 5.0 now open
2. Ontario to begin opening economy
3. Reminder: Save-the-date for our AGM
4. FedDev Ontario now accepting applications
5. Wage subsidy extended until end of August

May 8, 2020
1. #HospitalityStrong campaign returns this Monday
2. Federal government announces arts, culture, heritage and sport funding
3. Recapping our 2nd government support webinar
4. Retail stores allowed to operate curbside starting Monday
5. Upcoming webinar for tourism workplace safety
6. Federal wage subsidy extended

May 1, 2020
1. Special message from Tourism Toronto Board of Directors
2. Register for our next webinar today
3. Ontario releases guiding principles for reopening
4. Sectoral health and safety guidelines released
5. TIAO offers complimentary membership

April 24, 2020
1. Rent relief program announced
2. TIAO survey now open
3. City launches BusinessTO Support Centre
4. Tourism Toronto launches At Home with Toronto
5. To Go Toronto hits 10,000 restaurant referrals

April 17, 2020
1. To Go Toronto launches across the city
2. Toronto is #HospitalityStrong
3. Government action this week

April 9, 2020
1. Join #HospitalityStrong
2. Introducing To Go Toronto
3. Tourism Toronto webinar
4. New government COVID-19 action

April 3, 2020
1. A note from Scott Beck
2. Reminder: Complete the new TIAO survey
3. Federal support for businesses and employees update
4. New public measures to combat COVID-19

March 27, 2020
1. New COVID-19 government action
2. New business resources and advocacy
3. New Tourism Toronto developments

March 20 2020
1. TIAO industry survey
2. Industry support
3. What you can do now
4. What Tourism Toronto is doing